Built by people who've been in the field
We started Digital FM because we experienced first-hand how broken maintenance operations can be. We're on a mission to fix that.
Our story
Digital FM was founded in 2019 by a team of engineers and software developers who had spent years working in facilities management and industrial maintenance. We saw the same problems everywhere: paper-based job sheets, reactive maintenance cycles, and no visibility across sites.
We built Digital FM to be the platform we always wished existed — one that puts technology in the hands of the people who actually do the work, and gives managers the real-time insight they need to run a tight operation.
Today, Digital FM is used by over 500 maintenance providers across the UK and Europe, managing more than 10,000 work orders every month.
What we stand for
Built for the field
Every feature we build is tested by real maintenance engineers. If it doesn't work in the field, it doesn't ship.
Outcomes over features
We measure our success by the results our customers achieve — less downtime, lower costs, happier clients.
Partnership, not software
We work closely with every customer to ensure Digital FM fits their operation. You get a dedicated team, not a ticket queue.
The team behind Digital FM
James Hartley
Co-founder & CEO
15 years in facilities management before founding Digital FM. Former Head of Operations at a national FM contractor.
Sarah Chen
Co-founder & CTO
Software engineer with a background in industrial IoT. Previously led engineering at a smart building technology company.
Marcus Webb
Head of Customer Success
Spent a decade as a maintenance engineer before moving into technology. Leads our onboarding and support teams.
Want to work with us?
We're always looking for talented people who care about making maintenance better.
Get in Touch